Quick facts: Johns Hopkins Medicine

Type: Nonprofit academic medical center
Location: Baltimore, MD (also Washington DC and FL)
Free care threshold: Income-based (varies by campus)
Discount threshold: Sliding scale + Medical Financial Hardship pathway
Apply online: hopkinsmedicine.org/patient-care/billing-insurance/financial-assistance
Apply by phone: 1-855-662-3017 (Johns Hopkins Patient Financial Services)

Key facts

What you need to know about Johns Hopkins Medicine's financial assistance program

Policy scope

All JHM hospital campuses

The financial assistance policy covers Johns Hopkins Hospital, Bayview Medical Center, Howard County General, Sibley Memorial (DC), Suburban Hospital, and All Children's Hospital (FL).

Medical Hardship pathway

Separate eligibility track

Johns Hopkins offers a Medical Financial Hardship Assistance pathway for patients whose income is above standard thresholds but whose medical bills represent a severe financial hardship.

Written decision in 14 days

Fast determination

Johns Hopkins commits to providing a written determination within 14 days of a completed application — faster than most hospital systems.

Maryland specific

Maryland regulations apply

Johns Hopkins Hospital and Bayview operate in Maryland, where the Health Services Cost Review Commission (HSCRC) adds additional patient protections and oversight.

Income limits

2026 income limits for Johns Hopkins Medicine financial assistance

The table below shows the 2026 federal poverty levels and what they typically mean for Johns Hopkins Medicine financial assistance eligibility. Always verify current thresholds in the hospital's published Financial Assistance Policy at hopkinsmedicine.org/patient-care/billing-insurance/financial-assistance — policies are updated at least annually.

Household size100% FPL200% FPL300% FPL400% FPL
1 person$15,960$31,920$47,880$63,840
2 people$21,600$43,200$64,800$86,400
3 people$27,240$54,480$81,720$108,960
4 people$33,000$66,000$99,000$132,000
5 people$38,640$77,280$115,920$154,560
6 people$44,280$88,560$132,840$177,120

The free care threshold at Johns Hopkins Medicine is approximately Income-based (varies by campus). Sliding-scale discounts are available up to approximately Sliding scale + Medical Financial Hardship pathway. Confirm the exact current tiers in the hospital's published Financial Assistance Policy before applying.

How to apply

How to apply for financial assistance at Johns Hopkins Medicine

  1. Request an itemized bill first

    Before applying, call Johns Hopkins Patient Financial Services at 1-855-662-3017 and request a fully itemized statement of your charges. Review it carefully for errors — duplicate charges, services you didn't receive, or billing code mistakes are common. Correcting errors before applying means you're negotiating from the correct baseline.

  2. Find and read the Financial Assistance Policy

    Download Johns Hopkins Medicine's Financial Assistance Policy from hopkinsmedicine.org/patient-care/billing-insurance/financial-assistance. Read the income tiers and documentation requirements before filling out the application — knowing exactly what's needed makes the process faster and reduces the chance of a denial for missing documentation.

  3. Complete the application

    Download or request the financial assistance application from the same page, or ask for it at any Johns Hopkins Medicine admissions or billing office. The application is free. Complete every section — incomplete applications are the most common reason for delays or initial denials.

  4. Gather your documentation

    Assemble all the documents listed in the section below. Keep copies of everything you submit. If submitting by mail, use certified mail with return receipt so you have proof of delivery and a submission date.

  5. Submit and follow up

    Submit the completed application with all supporting documents. Call 1-855-662-3017 after 2–3 weeks to confirm receipt and get a case reference number. Ask how long processing typically takes and when you can expect a written determination.

  6. Appeal if denied

    If your application is denied, request the specific reason in writing and submit a formal written appeal with any additional or corrected documentation. See our full guide to appealing a denied charity care application for step-by-step instructions.

Documents needed

What documents does Johns Hopkins Medicine require?

Most Johns Hopkins Medicine financial assistance applications require the following documentation. The hospital's current Financial Assistance Policy at hopkinsmedicine.org/patient-care/billing-insurance/financial-assistance is the authoritative list — confirm requirements before submitting.

  • Johns Hopkins Medicine Financial Assistance Application
  • Most recent federal tax return (Form 1040) for all household members
  • Recent pay stubs (last 2–3 months)
  • Medicaid Notice of Determination (if applicable)
  • Proof of other declared expenses if claiming hardship
  • If unemployed: statement from Office of Unemployment Insurance
  • If no income: signed self-attestation with explanation
What's unique about this hospital's policy

Written decision within 14 days of completed application

Johns Hopkins commits to providing a written financial assistance determination within 14 days of receiving a completed application. This is significantly faster than the industry norm and means you'll know where you stand quickly — reducing uncertainty during an already stressful time.

Sources

Where this page's information comes from

  1. 1.Johns Hopkins Medicine Financial Assistance — www.hopkinsmedicine.org
  2. 2.Johns Hopkins Medicine Financial Assistance Policy (2026) — hpo-docs.jh.edu
  3. 3.Maryland HSCRC — Health Services Cost Review Commission — hscrc.maryland.gov
  4. 4.IRS Section 501(r) — Requirements for Nonprofit Hospitals — www.irs.gov

Verify with the hospital directly

Hospital financial assistance policies change at least annually and sometimes more frequently. Income thresholds, required documentation, and application processes may have changed since this page was last reviewed. Always confirm current details directly with Johns Hopkins Medicine's financial assistance office before submitting an application.