Montefiore Health System financial assistance: the complete 2026 guide
Montefiore Health System is the primary safety-net hospital system for the Bronx — one of the lowest-income urban counties in the United States. Montefiore operates 14 hospitals including the flagship Moses Campus, Einstein Campus (Weiler), and Wakefield Campus, and serves a patient population where financial assistance is critically important. This 2026 guide covers Montefiore's charity care program, New York State Indigent Care Pool protections, and how to apply at any Montefiore facility.
Quick facts: Montefiore Health System
Type: Nonprofit academic medical center
Location: Bronx, NY (14 hospitals and extended care)
Free care threshold: 200% FPL (NY ICP floor)
Discount threshold: Up to 300%+ FPL under NY state program
Apply online: montefioreeinstein.org/patient-care/patients-visitors/billing-insurance/aid-policy
Apply by phone: 1-718-920-5899 (Montefiore Patient Financial Services)
What you need to know about Montefiore Health System's financial assistance program
Bronx's primary hospital system
Montefiore is the primary academic and safety-net hospital system for the Bronx, with deep experience assisting patients with complex financial situations including undocumented patients and those with zero income.
Multiple Bronx campuses
Montefiore operates 14 hospitals and an extended care facility across the Bronx and surrounding area — all under the same financial assistance policy.
Strong state protections
New York's Indigent Care Pool provides strong financial incentives for Montefiore to approve charity care applications from qualifying patients.
Hospital helps you apply
As a safety-net provider, Montefiore's financial counselors are experienced in helping patients apply for Medicaid and other public programs alongside or instead of hospital charity care.
2026 income limits for Montefiore Health System financial assistance
The table below shows 2026 federal poverty levels across common household sizes. The free-care threshold at Montefiore Health System is approximately 200% FPL (NY ICP floor) and discount eligibility extends to approximately Up to 300%+ FPL under NY state program. Always confirm current thresholds in the hospital's published Financial Assistance Policy before applying.
| Household size | 100% FPL | 200% FPL | 300% FPL | 400% FPL | 500% FPL |
|---|---|---|---|---|---|
| 1 person | $15,960 | $31,920 | $47,880 | $63,840 | $79,800 |
| 2 people | $21,600 | $43,200 | $64,800 | $86,400 | $108,000 |
| 3 people | $27,240 | $54,480 | $81,720 | $108,960 | $136,200 |
| 4 people | $33,000 | $66,000 | $99,000 | $132,000 | $165,000 |
| 5 people | $38,640 | $77,280 | $115,920 | $154,560 | $193,200 |
| 6 people | $44,280 | $88,560 | $132,840 | $177,120 | $221,400 |
How to apply for financial assistance at Montefiore Health System
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Request an itemized bill first
Before doing anything else, call Montefiore Patient Financial Services at 1-718-920-5899 and request a fully itemized statement of every charge on your bill. Review it carefully — billing errors are common. Correcting errors before applying means charity care is applied to the correct baseline amount.
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Read the Financial Assistance Policy
Download and read Montefiore Health System's Financial Assistance Policy at montefioreeinstein.org/patient-care/patients-visitors/billing-insurance/aid-policy. Pay particular attention to the income tiers, documentation requirements, and appeal process before starting the application.
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Complete the application
Download the financial assistance application from the same page, or request a paper copy at any Montefiore Health System admissions or billing office. Complete every section — incomplete applications are the most common reason for processing delays and initial denials.
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Gather your documentation
Collect all documents listed in the section below. Make photocopies of everything before submitting. If mailing, use certified mail with return receipt to create a dated delivery record.
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Submit and follow up
Submit your completed application and supporting documents. Follow up by phone after 2–3 weeks to confirm receipt, get a case reference number, and ask about the expected processing timeline.
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Appeal if denied
A denial is not final. Request the specific reason in writing and submit a formal written appeal with additional or corrected documentation. Read our complete guide to appealing a denied charity care application for a step-by-step process.
What Montefiore Health System typically requires for a financial assistance application
- Montefiore Financial Assistance Application
- Most recent federal tax return or W-2s
- Recent pay stubs (last 2–3 months)
- Government benefit award letters (Medicaid, Social Security, SNAP)
- Bank statements if self-employed or income is irregular
- If no income: signed self-attestation letter (alternative documentation accepted)
Experienced with non-standard and zero-income situations
Montefiore's patient population is among the most economically diverse of any major US hospital system. Its financial counselors have deep experience with non-standard income situations — gig economy workers, seasonal workers, undocumented patients, patients with recent job loss, and those with zero verifiable income. If your income situation is complicated or doesn't fit standard documentation requirements, Montefiore's financial services team is generally well-equipped to work with alternative documentation.
Where this page's information comes from
- 1.Montefiore Einstein Financial Assistance — montefioreeinstein.org
- 2.New York Indigent Care Pool — NY DOH — www.health.ny.gov
- 3.IRS Section 501(r) — Requirements for Nonprofit Hospitals — www.irs.gov
Verify with the hospital directly
Hospital financial assistance policies are updated at least annually. Always confirm current income thresholds, required documentation, and the application process directly with Montefiore Health System's financial assistance office before submitting your application. This page was last reviewed July 2026.