Quick facts: NYU Langone Health

Type: Nonprofit academic medical center
Location: New York City, NY
Free care threshold: 200% FPL
Discount threshold: Up to 400% FPL
Apply online: nyulangone.org/patient-family-support/financial-assistance
Apply by phone: 1-844-698-5600 (NYU Langone Financial Counseling)

Key facts

What you need to know about NYU Langone Health's financial assistance program

Tisch Hospital

1,700+ staffed beds

NYU Langone's flagship Tisch Hospital is one of the largest hospitals in New York City and a major academic medical center affiliated with NYU Grossman School of Medicine.

NY state protections

Indigent Care Pool

NYU Langone participates in New York's Indigent Care Pool, which supplements hospital charity care and gives hospitals financial incentives to approve qualifying applications.

Underinsured patients

Can apply too

NYU Langone's financial assistance policy explicitly allows underinsured patients — those with insurance but significant remaining out-of-pocket costs — to apply for assistance.

Full 501(r)

Federal protections apply

As a 501(c)(3) nonprofit, all federal 501(r) protections apply including the 240-day application window and mandatory freeze on collection actions while applications are pending.

Income limits

2026 income limits for NYU Langone Health financial assistance

The table below shows the 2026 federal poverty levels and what they typically mean for NYU Langone Health financial assistance eligibility. Always verify current thresholds in the hospital's published Financial Assistance Policy at nyulangone.org/patient-family-support/financial-assistance — policies are updated at least annually.

Household size100% FPL200% FPL300% FPL400% FPL
1 person$15,960$31,920$47,880$63,840
2 people$21,600$43,200$64,800$86,400
3 people$27,240$54,480$81,720$108,960
4 people$33,000$66,000$99,000$132,000
5 people$38,640$77,280$115,920$154,560
6 people$44,280$88,560$132,840$177,120

The free care threshold at NYU Langone Health is approximately 200% FPL. Sliding-scale discounts are available up to approximately Up to 400% FPL. Confirm the exact current tiers in the hospital's published Financial Assistance Policy before applying.

How to apply

How to apply for financial assistance at NYU Langone Health

  1. Request an itemized bill first

    Before applying, call NYU Langone Financial Counseling at 1-844-698-5600 and request a fully itemized statement of your charges. Review it carefully for errors — duplicate charges, services you didn't receive, or billing code mistakes are common. Correcting errors before applying means you're negotiating from the correct baseline.

  2. Find and read the Financial Assistance Policy

    Download NYU Langone Health's Financial Assistance Policy from nyulangone.org/patient-family-support/financial-assistance. Read the income tiers and documentation requirements before filling out the application — knowing exactly what's needed makes the process faster and reduces the chance of a denial for missing documentation.

  3. Complete the application

    Download or request the financial assistance application from the same page, or ask for it at any NYU Langone Health admissions or billing office. The application is free. Complete every section — incomplete applications are the most common reason for delays or initial denials.

  4. Gather your documentation

    Assemble all the documents listed in the section below. Keep copies of everything you submit. If submitting by mail, use certified mail with return receipt so you have proof of delivery and a submission date.

  5. Submit and follow up

    Submit the completed application with all supporting documents. Call 1-844-698-5600 after 2–3 weeks to confirm receipt and get a case reference number. Ask how long processing typically takes and when you can expect a written determination.

  6. Appeal if denied

    If your application is denied, request the specific reason in writing and submit a formal written appeal with any additional or corrected documentation. See our full guide to appealing a denied charity care application for step-by-step instructions.

Documents needed

What documents does NYU Langone Health require?

Most NYU Langone Health financial assistance applications require the following documentation. The hospital's current Financial Assistance Policy at nyulangone.org/patient-family-support/financial-assistance is the authoritative list — confirm requirements before submitting.

  • NYU Langone Financial Assistance Application
  • Most recent federal tax return
  • Recent pay stubs (last 2–3 months)
  • Insurance Explanation of Benefits (EOB) showing your out-of-pocket responsibility
  • Government benefit award letters
  • Bank statements if self-employed or no regular income
What's unique about this hospital's policy

Underinsured patients are explicitly covered

NYU Langone explicitly includes underinsured patients in its financial assistance policy — if you have insurance but your out-of-pocket costs are substantial relative to your income, you may still qualify. Ask specifically about 'underinsured patient financial assistance' when you call, not just 'charity care.'

Sources

Where this page's information comes from

  1. 1.NYU Langone Health Financial Assistance — nyulangone.org
  2. 2.New York Indigent Care Pool — NY DOH — www.health.ny.gov
  3. 3.IRS Section 501(r) — Requirements for Nonprofit Hospitals — www.irs.gov

Verify with the hospital directly

Hospital financial assistance policies change at least annually and sometimes more frequently. Income thresholds, required documentation, and application processes may have changed since this page was last reviewed. Always confirm current details directly with NYU Langone Health's financial assistance office before submitting an application.